Last Updated: February 16, 2026
This Privacy Policy explains how journeynow OÜ, registry code 17188019, Harju maakond, Tallinn, Kesklinna linnaosa, Tornimäe tn 5, 10145, Estonia (“journeynow OÜ”, “we”, “us”, or “our”) collects, uses, and protects information obtained through the Journey Now mobile application (the “App”).
By using the App, you agree to the data practices described in this Privacy Policy. Personal Data is processed in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable data protection laws. journeynow OÜ acts as the data controller for Personal Data processed through the App.
By downloading, installing, or using the App, you agree to this Privacy Policy. If you do not agree, please do not use the App.
If you provide Personal Data relating to third parties (for example, shared routines or notes), you confirm that you have informed them of this Privacy Policy and obtained any required consent.
The App is intended for users 18 years of age or older. We do not knowingly collect Personal Data from individuals under 18. If we become aware that such data has been collected, we will delete it promptly.
If you are a parent or guardian and believe your child under 18 has provided Personal Data to us, please contact us immediately at support@journey.now , and we will delete such information within 30 days.
We collect information you voluntarily provide, including:
Account Information: Name, surname, email address
User Communications: Messages sent via in-app support or email
Habit & Routine Data: Habits, schedules, goals, reminders, notes, and progress you create within the App
The App collects limited technical information strictly necessary for basic functionality and security, including:
Device Information: Device type, operating system version, and app version
Usage Information: Minimal app events required to operate core features (e.g., app launch, feature access)
Crash Data: Crash reports and error logs used to maintain stability
We use PostHog , a privacy-focused analytics service, to understand how users interact with the App and improve functionality. PostHog collects anonymized usage data, including:
- App interaction events (e.g., features accessed, sessions started)
- Session duration and frequency
- Device type and operating system version
- App version
PostHog does not track you across other apps or websites. Data is anonymized and used solely to improve the App experience.
For more information, see PostHog's Privacy Policy: https://posthog.com/privacy
We do not perform user profiling for advertising purposes and do not sell your data.
We may infer approximate location (such as country or region) based on IP address solely for security and compliance purposes. We do not collect precise GPS locations.
We do not intentionally collect special categories of Personal Data, including health data, biometric data, political opinions, religious beliefs, sexual orientation, or precise location data.
To improve the App, we collect anonymized data about how you interact with features, including:
App launches and sessions
Feature usage (e.g., when you create or complete practice sessions)
Authentication events
Navigation patterns within the App
This data is collected anonymously through PostHog and cannot be used to identify you personally. Event data is retained for up to 2 years for analytics purposes. You cannot opt out of essential analytics that ensure the App functions correctly, but we minimize data collection to only what is necessary for improvement and stability.
The following data types are collected and linked to your identity:
- Contact Information: Name, email address
- User Content: Habits, routines, notes, goals, reminders
- Identifiers: User ID, device ID (for analytics)
- Usage Data: Product interaction, crash data
- Diagnostics: Performance data, crash logs
The following data is NOT collected:
- Financial information
- Precise location
- Health & fitness data
- Sensitive personal information
- Browsing history
- Contacts
- Photos or videos
The App does not use cookies or tracking pixels. Analytics are collected via PostHog using anonymized identifiers that cannot be used to track you across apps or websites.
We use Personal Data only for the following purposes:
Account Management: Create, maintain, and secure your user account
Service Delivery: Provide core habit-tracking and routine features
Habit Reminders: Send notifications you configure
Customer Support: Respond to inquiries and resolve issues
Security & Abuse Prevention: Protect the App and users from misuse
Legal Compliance: Meet applicable legal and regulatory obligations
Analytics & Improvement: Understand how features are used to improve the App experience and fix issues
Processing is based on:
Performance of a contract (providing App services)
Legitimate interests (security, reliability)
Legal obligations
Your consent (notifications and optional communications)
We do not sell, rent, or share Personal Data for advertising purposes.
Purpose:
Journey Now uses notifications to remind you of habits and routines at times you choose.
What you may receive:
Habit reminders
Streak or milestone notifications
Rare service-related messages
What you will not receive:
Advertising notifications
Promotional messages without consent
You can manage notification permissions at any time via:
Settings → Notifications → Journey Now
In-app notification settings
The App does not request access to:
Camera
Photos
Microphone
Contacts
Precise location
We may send essential service-related emails, including:
Account verification
Password reset emails
Security notices
We do not send marketing or promotional emails unless you explicitly opt in.
We share Personal Data only in limited circumstances:
Trusted vendors who support App operations, including:
Cloud infrastructure providers hosting data within the European Economic Area (EEA)
PostHog, Inc. (analytics). Privacy Policy: https://posthog.com/privacy
All service providers are contractually obligated to protect Personal Data.
We may disclose Personal Data if required to comply with applicable laws, regulations, legal processes, or lawful government requests.
If journeynow OÜ undergoes a merger, acquisition, or asset sale, Personal Data may be transferred as part of that transaction. Users will be notified where required by law.
The App may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their privacy policies before providing personal information.
Journey Now may provide AI-generated content, summaries, and recommendations to help users explore ideas, habits, and learning topics.
Some verified content may include brief excerpts from third-party sources used under applicable fair use principles for purposes such as commentary, education, or discovery.
These excerpts are intentionally limited and are provided to help users find relevant material. Users are encouraged to visit the original sources and purchase or access the full content directly from the respective publishers or creators.
We strive to link to verified external sources whenever possible so users can review original material in full.
Content generated by artificial intelligence may be incomplete, outdated, or inaccurate. Journey Now does not guarantee the accuracy, completeness, or reliability of AI-generated content.
Users should independently verify important information and should not rely solely on AI-generated output for decisions involving health, legal, financial, or other critical matters.
Journey Now is not responsible for actions taken based on AI-generated content.
AI-generated content is provided for informational purposes only and does not constitute professional advice.
We retain Personal Data only as long as necessary:
Active accounts: Retained while the account is active
Inactive accounts: Deleted after up to 2 years of inactivity
Legal obligations: Retained as required by law
Support communications: Retained up to 3 years
Data is securely deleted or anonymized when no longer needed.
Under GDPR and applicable laws, you have the right to:
Access your Personal Data
Correct inaccurate or incomplete data
Request deletion
Restrict or object to processing
Data portability
Withdraw consent
Lodge a complaint with a supervisory authority
Requests may be submitted to support@journey.now . We respond within 30 days.
If you are located in the EEA and wish to lodge a complaint with a supervisory authority, you may contact:
- Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon)
- Website: https://www.aki.ee
- Or your local data protection authority in your country of residence
You can request deletion of your account and all associated Personal Data by:
1. Email: Send request to support@journey.now with subject "Account Deletion Request"
Upon deletion:
- Your account will be permanently deleted within 30 days
- All User Content (habits, notes, routines) will be permanently deleted
- Personal Data will be removed from our systems (except data we're required to retain by law)
- You will receive confirmation via email once deletion is complete
- This action cannot be undone
We implement appropriate technical and organizational safeguards, including:
Encryption in transit and at rest
Restricted access controls
Secure hosting infrastructure
While no system is completely secure, we continuously work to protect your information.
In the unlikely event of a data breach affecting your Personal Data, we will:
- Notify affected users within 72 hours of discovery
- Report to relevant supervisory authorities as required by GDPR
- Provide information about the breach and steps we're taking
- Offer guidance on protecting your account
Personal Data is stored primarily within the European Economic Area (EEA).
PostHog may process anonymized usage data in the United States. PostHog is committed to GDPR compliance and uses appropriate safeguards, including Standard Contractual Clauses (SCCs), to protect data transfers outside the EEA.
PostHog processes only anonymized, aggregated usage data that cannot be linked back to individual users. This anonymization occurs before any data leaves the EEA, ensuring GDPR compliance for international transfers.
California residents have rights to access, delete, and understand how their Personal Data is used. We do not sell Personal Data.
Requests may be made by contacting support@journey.now .
Journey Now is designed to comply with Apple App Store Review Guidelines, including transparency, data minimization, and user control.
We may update this Privacy Policy from time to time. Material changes will be communicated through the App or by email. Continued use constitutes acceptance.
Email: support@journey.now
Company: journeynow OÜ
Address: Tornimäe tn 5, 10145 Tallinn, Estonia
Registry Code: 17188019