VERSION 1.0 (19.03.2025)
These Terms of Use (the “Terms”) apply to:
The website https://journey.now/
Any of its subdomains (the “Website”) and/or services offered by using the Website
The “Platform”: the website, services, and any related applications provided by the Company
The Website is an official website of journeynow OÜ, registry code 17188019, Harju maakond, Tallinn, Kesklinna linnaosa, Tornimäe tn 5, 10145 (hereinafter referred to as the “Company”).
By accessing or using the Website and any services made available through the Website and affiliated websites (collectively, the “Services”), you (“User” and collectively with others using the Website “Users”) agree without any modifications to be bound by these Terms.
The Services are provided by the Company, and the terms “we,” “us,” and “our” refer to this legal entity. The Company may change the scope of the Services or stop providing the Services in their entirety at any time. Certain Services may be performed by different parties, including subsidiaries, affiliates, or subcontractors of the Company; in such event, the Company will notify you of the name of such service provider.
These Terms affect your legal rights and obligations, including your right to file a lawsuit in court. If you do not agree to be bound by these Terms, do not access or use the Services. Your use of the Website is also subject to our Privacy Policy, available at https://journey.now/page/policy , which describes how we collect and process your personal data. The Privacy Policy is hereby incorporated by reference into these Terms and is legally binding on all users.
The information on our Website may be updated or removed at any time without prior notice. We also reserve the right to modify these Terms at our sole discretion. If we do, we will provide notice — by posting the revised Terms and updating the “Last Revised” date on the Website, emailing Users, or any other method we deem appropriate. Using a particular method of notification once does not oblige us to use that same method in the future, unless required by law. Changes take effect immediately upon posting or transmission to Users, and apply to current and future visits. Your continued use of the Website after such changes constitutes acceptance of the revised Terms. If you do not agree to the Terms in effect, you must stop using the Website.
1. Preamble
The Company provides Services related to an online learning platform that offers learning experiences in art, technology, and design. The Platform provides Users with personalised learning paths through a combination of AI-driven customization and human-curated content, enabling meaningful skill development and exploration.
The Platform is offered as a subscription-based service, with a 7-day free trial available for new users. After the trial period, continued access to premium features requires an active subscription.
The Platform enables Users to:
Access Learning Chapters: Engage with structured, curated learning paths covering various topics.
Interactive and Personalization Tools: Utilize AI-driven assistance, quizzes, and tailored learning recommendations.
User-Generated Content: Submit input, receive AI-generated responses, and interact with platform-generated insights.
Join a Community: Engage with peers, participate in discussions, and attend online events.
The Company may change the scope of the services or discontinue them at any time. Users are responsible for managing their subscriptions, including cancellations, before the trial period ends to avoid charges.
You agree to use the Services only for purposes permitted by these Terms and any applicable laws, regulations, or generally accepted practices or guidelines in the relevant jurisdictions.
Eligibility: You must be at least 18 years old and have the legal capacity to enter into this agreement. If you are using the Platform on behalf of an entity, you warrant that you are authorized to do so.
Disclaimer on Educational Content:
All learning content on the Platform is provided for informational and educational purposes only. It does not constitute professional advice, and Users are responsible for how they apply or interpret any information or guidance.
2. Intellectual Property and Copyright of Feedback Materials
2.1. All information, data, and content (including graphical content and other subject matter recognized as intellectual property under any applicable laws) available on our Website is the property of the Company and its related entities and affiliates.
2.2. You may not copy, duplicate, print, or circulate the information on this Website without our prior written consent.
2.3. You acknowledge and agree that any materials, including but not limited to questions, comments, feedback, suggestions, ideas, plans, notes, drawings, original or creative materials, or other information or commentary you provide on our Website or one of our social media accounts, regarding the Company or the Services (collectively, “Feedback”), whether by email, posting to the Website, or otherwise, are non-confidential and will become the sole property of the Company.
2.4. The Company will own exclusive rights, including all intellectual property rights, and will be entitled to the unrestricted use and dissemination of such Feedback for any purpose, commercial or otherwise, without acknowledgement or compensation to you.
2.5. The Company grants you a non-exclusive, perpetual, and non-transferable license to use the Website solely for the purposes indicated in these Terms. You shall have no right to resell or otherwise distribute any content of the Website unless expressly authorized by the Company in writing.
3. Subscriptions, Payments, Renewals
3.1. Pricing: Pricing details can be found on our website and are subject to change at the Company’s discretion. Any modifications to pricing will be communicated to users before taking effect.
3.2. Free Trial: At the end of the 7-day free trial, the subscription will automatically begin, and the first payment will be charged immediately after the trial expires, unless canceled before expiration.
3.3. Auto-Renewal: Subscriptions automatically renew at the end of each billing cycle, depending on the user’s selected plan. If you select a monthly plan, you will be billed every 30 days from the date of subscription or renewal. If you select a three-month plan, you will be billed once every three months. Your billing date may shift slightly if the original date is not available in a given month (e.g., 31st).
3.4. Failed Payment: If a renewal payment fails, your subscription and access to premium features will be suspended immediately. We may attempt to charge the saved payment method again, but until payment is successfully processed, the subscription remains inactive. Once payment is completed, access to premium features will be restored.
3.5. Payment Processor: Payments on the Platform are processed through Stripe. We do not store or process full payment details; all transactions are securely handled by Stripe. By making a payment, you agree that payment details are processed according to Stripe’s Privacy Policy.
3.6. Cancellation & No Partial Refunds: Users can manage or cancel their subscriptions at any time through their account settings. Cancellations take effect at the end of the current billing period — no partial refunds apply unless legally required.
4. Refunds Policy
4.1. Mistaken Purchases: If a user accidentally subscribes or selects the wrong plan, they may request a refund within 14 days of purchase, provided they have not accessed the Platform or used any services. Once a user has logged in and accessed content, refunds for mistaken purchases are no longer available.
4.2. Refund Requests: Refund requests should be submitted via subscription settings or by contacting support@journey.now with your account details and the reason for the refund request.
5. User-Generated Content & Responsibility
5.1. User Content: Users may create, post, or share content (including text, images, forum posts, etc.) on the Platform (“User Content”). You are solely responsible for the accuracy, legality, and appropriateness of all User Content that you submit.
5.2. Company Rights: The Company reserves the right (but not the obligation) to review, remove, or edit any User Content at its sole discretion if such content violates these Terms or applicable law.
Non-Designated Content
Unless User Content is submitted in a designated area for marketing or promotional activities, all intellectual property rights remain with you. The Company does not claim ownership, pay royalties, or assert usage rights over such content without your explicit consent. If the Company wishes to use non-designated User Content for marketing, it will first obtain your consent in a manner determined by the Company.
Designated Marketing Initiatives
The Company may introduce special activities (e.g., community chats, daily challenges, open calls) where User Content is knowingly submitted for potential promotional or marketing use. Separate terms or notices will govern how the Company may display, reproduce, or otherwise use the content for promotional purposes. By participating in these initiatives and agreeing to the relevant terms, you grant the Company a perpetual, non-exclusive license to use your content for marketing. This license does not transfer ownership; rather, it grants the Company the necessary rights to display or distribute your work for promotional ends.
Scope and Survival of Consent
Any marketing license you grant applies solely to the content submitted under those terms or consents. The Company’s rights under the User Content License shall expressly survive if your account is terminated due to your breach of these Terms. If you later withdraw that consent or request data erasure under applicable privacy laws, the Company will comply with respect to future use but may not be able to remove content already embedded in existing marketing materials.
5.3. No Liability for UGC: The Company is not liable for User Content posted by Users. Each User is responsible for complying with all laws and regulations applicable to the User Content they create. The Company is not responsible for any User Content shared by you on external channels (e.g., social media), even if it was created during your use of the Platform.
5.4. Takedown Policy: If you believe that any User Content on the Platform is unlawful or infringes your rights, please notify us at support@journey.now . We will investigate and take appropriate action under applicable law.
6. Confidentiality of Transmitting Information over the Internet
6.1. The transmission of data or information over the Internet or other publicly accessible networks may not always be secure and is subject to possible loss, interception, or alteration while in transit. Accordingly, the Company does not assume any liability for any loss or damage you may experience or costs you may incur as a result of any transmissions over the Internet or other publicly accessible networks, including but not limited to transmissions involving the Website or email with the Company containing your personal information.
6.2. While the Company will make all commercially reasonable efforts to safeguard the privacy of the information you provide and will treat such information in accordance with the Company’s Privacy Policy, in no event will the information you provide be deemed confidential, create any fiduciary obligations for the Company, or result in any liability for the Company in the event that such information is accessed by third parties without the Company’s consent.
7. Limited License
7.1. The Company grants you a limited, nonexclusive, non-transferable license, subject to these Terms and your current subscription status, to access and use the Website, and the content, materials, information, and functionality available in connection therewith (collectively, the “Content”) solely for informational or other approved purposes as expressly permitted by the Company from time to time.
7.2. Any other use of the Website or Content is expressly prohibited.
7.3. You will not copy, transmit, distribute, sell, resell, license, decompile, reverse-engineer, disassemble, modify, publish, participate in the transfer or sale of, create derivative works from, perform, display, incorporate into another website, or in any other way exploit any of the Content or any derivative works thereof, in whole or in part, for commercial or non-commercial purposes. Without limiting the foregoing, you will not frame or display the Website or Content (or any portion thereof) as part of any other website or any other work of authorship without the prior written permission of the Company.
7.4. If you violate any portion of these Terms, your permission to access and use the Website may be suspended and/or terminated immediately pursuant to these Terms. In addition, we reserve the right to avail ourselves of all remedies available at law for any such violation. “Journey Now” and all logos related to the Services or displayed on the Website are either trademarks or registered marks of the Company.
7.5. You may not copy, imitate, or use them without the Company’s prior written consent. You will not, nor will you authorize or encourage any third party to:
(1) Use the Services to upload, transmit, or otherwise distribute any content that is unlawful, defamatory, harassing, abusive, fraudulent, obscene, contains viruses, or is otherwise objectionable as reasonably determined by the Company;
(2) Use any robot, spider, other automated devices, or manual processes to monitor or copy any content from the Services.
8. Third-Party Content
The Company, its affiliates, and its Users may provide third-party content on the Website and may provide links to web pages and content that are not owned or controlled by the Company (collectively the “Third Party Content”) as a service to those interested in this information. The Company does not control, endorse, or adopt any Third Party Content and makes no representation or warranties of any kind regarding it, including but not limited to its accuracy or completeness. You acknowledge and agree that the Company is not responsible or liable in any manner for any Third Party Content and undertakes no responsibility to update or review any Third Party Content. Your use of such Third Party Content is at your own risk. Your business dealings or correspondence with, or participation in promotions of, any third parties, and any terms, conditions, warranties, or representations associated with such dealings or promotions, are solely between you and such third parties. The Company is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or promotions or as the result of the presence of such Third Party Content on the Website.
9. Applicable Law and Jurisdiction
9.1. You understand and accept that the relationship between you and the Company shall be governed in all respects by the laws of Estonia without regard to its conflict of law provisions.
9.2. If any provision of these Terms is held to be invalid or void due to conflicting law or for any reason unenforceable, such provisions shall be struck out and shall not affect the validity and enforceability of the remaining provisions.
9.3. Any dispute, controversy, or claim arising out of or in connection with these Terms shall be subject to jurisdiction where the Representative of journeynow OÜ is domiciled. Both parties consent to the jurisdiction of the courts located in that jurisdiction.
9.4. Any dispute arising out of or related to these Terms is personal to you, and you hereby agree that such dispute will not be brought as a class arbitration, class action, or any other type of representative proceeding. There will be no class arbitration or arbitration in which an individual attempts to resolve a dispute as a representative of another individual or group of individuals. Further, a dispute cannot be brought as a class or other type of representative action, whether within or outside of arbitration, or on behalf of any other individual or group of individuals.
10. Limitation of Liability
10.1. The Website and Services are provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, express or implied, including but not limited to any warranties of accuracy, fitness for a particular purpose, or non-infringement.
10.2. The Company does not assume any liability for damages or losses related to the Website, including the use of any information made available on the Website. The Company also shall not be held liable for the content of hyperlinks to websites of third parties.
10.3. The Company strives to maintain Platform availability but does not guarantee uninterrupted access. Service disruptions may occur due to maintenance, system failures, or technical issues beyond our control.
11. Communication
You agree and acknowledge that all agreements, notices, disclosures, and other communications that the Company provides pursuant to these Terms may be provided in electronic form.
12. Contact
If you have any questions regarding these Terms, you are welcome to contact us by email at support@journey.now .